Privacy Policy:

Our website address is: https://tirumalatour.com.

Protecting your privacy is important to the Tirumala Tirupati Devasthanams. The following policy provides information on how the Tirumalatour.com collects, uses, and safeguards the personal information you provide on our website. This policy may change from time to time. Please re-read this policy periodically. When you browse the TTD’s website, you do so anonymously. We do not collect personal information except when you sign up for the membership. We also collect certain non-personally identifiable information automatically such as your internet service provider’s address, the web page you are redirected from, and a record of your activity on our site. The Tirumalatour.com collects information about your computer and assigns you a ‘cookie’ when you visit our website. Cookies are unique numbers assigned by the Tirumala Tirupati Devasthanams, which are transferred to a cookie file on your computer’s hard drive. Cookies enable the TTD’s systems to recognise you when you visit our website and make it easier for you to use our website.

Disclaimer

Thank you for visiting www.tirupatibalaji.ap.gov.in, a website of Tirumala Tirupati Devasthanams. By viewing this website, you agree to the terms and conditions specified at the bottom of the page. Tirumalatour.com may update the terms and conditions without prior notice. Please read them from time to time, as your continued use of the site means that you accept the changes. Upon acceptance of the terms and conditions, permission is granted for you to view material from this site. You may not modify, license, transfer or sell any information obtained from this website. Any use of information from this website must credit the Tirumala Tirupati Devasthanams. The website www.tirupatibalaji.ap.gov.in is for informational purposes only and its content is subject to change without notice. Inclusion of information regarding a product or service on this website does not imply endorsement of it by the TTD. Links to websites are provided solely for the convenience of users. The Linked Sites are not under the control of the Tirumalatour.com and the Tirumalatour.com is not responsible for the contents of any Linked Site including, without limitation, any link contained in a Linked Site or any changes or updates to a Linked Site.

The Tirumalatour.com does not offer any guarantee in that regard and is not responsible for the information found through these links, nor does it endorse the sites and their contents. In no event shall the TTD, its members and suppliers be liable for any direct, indirect, punitive, incidental, special, consequential damages or any damages whatsoever including, without limitation, damages for loss of use, data or profits, arising out of or in any way connected with the use or delay or inability to use its website or Linked Sites, the provision of or failure to provide services, or for any information, products or services obtained through the sites or Linked Sites or otherwise arising out of the use of the site or Linked Sites whether based on contract, tort, negligence, strict liability or otherwise, even if TTD, its members and suppliers have been advised of the possibility of damages.\n\nIf you are dissatisfied with any portion of the site or with any of these terms and conditions, your sole and exclusive remedy are to discontinue using the site.

While the Tirumalatour.com follows specific procedures to ensure the accuracy and reliability of its website content, your use of it is at your sole risk. The Tirumalatour.com does not assume any liability deemed to have been caused directly or indirectly by any content or use of a tool on its website. You agree to abide by these terms and conditions, and also to comply with all local rules, regulations, and laws regarding online conduct and acceptable content.

Refund/Cancellation Policy:

Transactions that are successfully debited by the payment gateway but not confirmed back to Tirumalatour.com system are seemed to be failed transactions. All such transactions are eligible for refund post reconciliation. In such transactions, money is refunded in 10-15 working days. All bookings are FINAL. Cancellation is not allowed.\n\nFor inquiries on refunds, write to refundservices@tirumala.org